mania138 Casino & Sportsbook Privacy and Data Protection

A user registers on mania138, submits their national ID for verification, and connects a DANA or e-wallet wallet. Once verified, their account is accessible across sportsbook betting on Liga 1 and Champions League, live-dealer tables, and slot games — all protected by encryption and access controls from the moment of signup.

This page describes what we collect when you use mania138 and how we keep that data protected. We collect your personal information — legal name, ID number, contact details, and payment information — to verify your account, process deposits and withdrawals, comply with anti-money-laundering law, and detect fraud. Our servers apply encryption to all data in transit and at rest. We do not sell your information to third parties; we share it only with payment processors, banks, and regulators where law requires it.

You have rights over your data on mania138. You can request a copy of what we hold, correct inaccurate information, or request deletion (subject to legal retention periods). These rights are available through your account settings or by contacting our support team.

What We Collect When You Use mania138

We collect several categories of information from you on mania138. First, we collect identity data: your legal name, date of birth, national ID number (KTP or passport), phone number, and email address. This information is required during account registration and is verified before you can deposit or place bets.

Second, we collect payment information: the details of your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet account, or bank account (mobile banking, local payment, online payment, e-wallet) that you provide for deposits and withdrawals. We do not store your full credit card details; payment processing is handled by certified payment processors and banks.

Fourth, we collect device and technical data: your IP address, browser type, operating system, device identifier, and approximate location (derived from IP address). This data helps us maintain security and prevent unauthorized access to your account from distant or unusual locations.

Identity data

Name, date of birth, ID number, phone, email — required for account verification.

Payment data

Bank and e-wallet account details; processed and stored by certified payment providers.

Activity data

Betting history, account balance, deposits, withdrawals, and session logs.

Technical data

IP address, browser, OS, device ID, and approximate location for security and fraud prevention.

How We Use Your Data on mania138

We use the data we collect to operate mania138 and deliver our service. Identity data is used for Know-Your-Customer (KYC) verification, which is mandatory before you can deposit money or place real-money bets. Payment data is used to process your deposits from mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks to your account balance, and to settle your withdrawal requests back to your chosen payment method.

Activity data is used to calculate your account balance, settle bets, detect patterns that suggest fraud or collusion, and maintain betting history for dispute resolution. If you query a bet outcome — for example, whether a Piala AFF match settled correctly — we review your activity logs and the live-stream or game records to confirm the result. Technical data is used to detect unauthorized login attempts, flag access from unusual locations, and prevent account takeover.

We also use your data to comply with legal requirements. In jurisdictions where mania138 operates, we may be required by regulators or law enforcement to disclose account information, transaction history, or identity data. We comply with such requests to the extent required by law.

Third Parties and Data Processors on mania138

We share your data with third parties only as necessary to deliver our service or comply with law. Our payment processors — companies certified to handle e-wallet and bank transfers — receive your payment data (account number or online payment code, name, phone) to process deposits and withdrawals. These processors operate independently and are bound by their own privacy policies. We recommend reviewing their terms.

Banks and e-wallet providers (e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking, local payment, online payment, e-wallet) receive your deposit and withdrawal requests. They maintain their own records of these transactions and may retain data according to their own policies. Regulatory authorities or law enforcement may request your data from us or directly from these processors if required by law.

Our servers are hosted in multiple jurisdictions, including locations outside Indonesia. This means your data may be stored or processed in countries with different privacy laws. By creating an account on mania138, you consent to this cross-border transfer. We apply the same encryption and security standards regardless of server location.

Your Rights Over Your Data on mania138

You have the right to access the data we hold about you on mania138. You can request a copy of your personal information by contacting our support team with "Data Access Request" in the subject line. We will provide your data within 30 days in a readable format. You can also view portions of your data (account settings, betting history, transaction log) directly in your account dashboard.

You have the right to correct inaccurate information. If your phone number, email, or name details are wrong, you can update them in your account settings. For ID information, you may need to contact support to update it after re-verification, especially during busy periods like Idul Fitri or Idul Adha when our team has reduced capacity.

You have the right to request deletion of your data, though this is limited by law and business necessity. We must retain your identity, payment, and transaction data for anti-money-laundering compliance (typically 7 years after account closure) and to resolve disputes. We can delete inactive or duplicate account data after a reasonable retention period. To request deletion, contact support with your account ID and specific details of what you wish removed.

1. Right to access

   Request a copy of your data; we respond within 30 days with a readable file.

2. Right to correct

   Update your account email, phone, or name in settings. ID updates may require re-verification.

3. Right to delete

   Request deletion of non-essential data; legal retention periods may apply.

How We Protect Your Data on mania138

All data transmitted between your device and our servers is encrypted using HTTPS (TLS 1.2 or later). Your password is hashed using industry-standard cryptography and is never stored in plain text. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We apply multi-layer access controls so that only authorized staff can view sensitive customer data, and only when necessary.

We recommend taking steps to secure your own account. Use a strong, unique password for mania138 that you do not reuse on other websites. Enable two-factor authentication if available in your account settings. Do not share your password with anyone, and log out when using shared devices. If you suspect your password has been compromised, change it immediately and contact our support team.

Cookies and Local Storage on mania138

When you visit mania138, our servers set cookies on your device to maintain your login session, remember your preferences, and track your activity on the platform. Cookies are small text files stored on your browser; they help us identify you when you return to mania138 and deliver a consistent experience across mobile and desktop.

We also use local storage and similar technologies to cache game settings, betting history snippets, and UI state on your device. This reduces server load and improves performance, especially on slower connections during periods like Champions League matches or public holidays. You can disable cookies in your browser settings, though this may prevent you from logging in or accessing your account.

Contact Us About Your Data on mania138

If you have questions about what data we collect, how we use it, or how to exercise your rights, contact our support team through the in-app messaging tool, email, or phone. In your message, include your account ID or email address so we can locate your records quickly. We aim to respond within five business days.

If you have a data protection complaint or believe we have misused your information, you can also file a complaint with your local data protection authority (if one exists in your jurisdiction). We are committed to resolving privacy concerns transparently.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated to you via email or in-app notification at least 30 days before taking effect. Your continued use of mania138 after a material change signifies your acceptance of the updated policy. If you do not agree with a change, you may close your account before the new policy becomes effective.

This privacy policy is effective as of the date posted at the bottom of this page and applies to all data we collect from you on mania138, whether you access the platform from Jakarta, Surabaya, Bandung, Medan, or any other location where our service is available.